Talk about dealer service!

[charles daly <cdaly@passport.ca>]

Hi all,
Just had to share this with you all.
About a year ago I bought the one and only
part for my E I'd even purchased from a jag dealer.
It was a horn relay and cost $19. CDN.
The part's man *had* to enter the sale into
the computer. "It's the rules!" he said.
He entered the info but had to "click" on "model
type" before he could exit the program.
He searched long and hard but under "model" he
could not find "E-Type" nor "XKE".  
"That's ok," I assured him, "it's pretty old,
probably not in there."
"Oh, sir, *every* model is in the computer!"
Many minutes passed as I shuffled from one
foot to the other; leaned on the counter,
walked around the showroom...."I'll have it in
just a moment, sir, would you like a coffee?"
"That's ok, Harry, (We were beginning to form a
relationship so I figured I could call him by the
name badge on his burgundy jacket)" I said,
"I really have to go."
"One moment...hey, Joe," he called to a man
hunched over a parts cataloge in the corner,
"I can't find a XKE in the computer."
"Joe", the company computer expert tried for 
several minutes then gave up, "put it under...
ah....(click) there, it's done!"
I have no idea under which category my E-Type 
is listed but yesterday I received an letter from the
jag dealer;
(Which says in part)
Dear Mr. Daly,
Our service records on your 1962 Jaguar indicate
that the following items now need attention:

Dealer Recommended Oil Change

Keep your car's value and keep it operating in 
top performance!

Gee, maybe I'll get a re-call on boot lids that pop 
open!

Charles Daly, Toronto, Canada
'62 E-Type, ots, flat floor.
  --------------------------------------------------
    "Laugh?
	I thought I'd die!"
		A. Boleyn
  --------------------------------------------------

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